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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris de Leon

Chris de Leon

May 6, 2025

5  out of  5
rating by Chris de Leon
"Completely dusted the rates I had from other home/auto insurers. They're all very friendly and responsive too!"
We responded:
"Appreciate the kind words Chris. We try hard to offer the best combination and rates and service possible. Don't forget we offer $10 gift cards for any referrals you send our way. "
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Marla Sutton

March 15, 2025

5  out of  5
rating by Marla Sutton
"Highly recommend! I called today to see about adding life insurance to our existing auto and home ins. I knew NOTHING about life insurance. TJ was extremely professional, patient and thorough in his explanations and recommendations. Give him a call, you will not be disappointed!"
We responded:
"Thank you, Marla! We’re so glad to hear that TJ provided you with thorough and professional service while explaining life insurance. We truly appreciate your recommendation and are always here if you need anything!"
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Brandon Johnson

March 13, 2025

5  out of  5
rating by Brandon Johnson
"Had a very pleasant conversation with the team over at Bob Berke State Farm about switching coverage. The insurance company I was with was about to raise my rates to $360/month, and the team at State Farm was able to quote pretty much the same coverage for $160/month. It was a pretty big no brainer, I switched over asap. I appreciate you all!"
We responded:
"Thank you, Brandon! We're so glad to hear you had a great insurance experience with our team and that we could help you save on your coverage. It’s always our goal to provide the best service and value possible. Welcome to the State Farm family—we appreciate you!"
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Emily Spohrer (Kat)

March 3, 2025

5  out of  5
rating by Emily Spohrer (Kat)
"TJ is the absolute best. Very helpful with the issues I had come up and a super chill dude. So glad I switched!"
We responded:
"Thank you, Kat! We're thrilled to hear that TJ was able to assist with your issues and that you're happy with your decision to switch to State Farm. We appreciate your kind words and are here for any future needs!"
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Michelle Smith

January 31, 2025

5  out of  5
rating by Michelle Smith
"Did an Agent change and so glad I did. They are so kind and easy to talk to. Thanks TJ!"
We responded:
"Thank you for the kind words. Welcome to the agency. "
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Lindsey Wilkinson

January 22, 2025

5  out of  5
rating by Lindsey Wilkinson
"Bob’s office has gone above and beyond for my insurance needs! I highly recommend them!"
We responded:
"Hi Lindsey, thank you for the wonderful feedback! We’re so glad that our team here at Bob Berke State Farm could go above and beyond to meet your insurance needs. Your recommendation means a lot to us, and we look forward to continuing to assist you!"
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Jerry “Shotgun” Shirk

August 29, 2024

5  out of  5
rating by Jerry “Shotgun” Shirk
"I can't find a cheaper insurance anywhere. They are great people. Always willing to work with you. Tell them I sent you."
We responded:
"Hey Jerry! Thank you so much for taking the time to share your positive insurance experience with us and the Springfield community!"
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J

July 24, 2024

5  out of  5
rating by J
"Iv been w Bob for a long time he treat me and my wife like family he is a good person to work with"
We responded:
"Thank you so much for taking the time to share your positive insurance experience, J! Always here for you and your family!"
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Michael Masotto

July 10, 2024

1  out of  5
rating by Michael Masotto
"Bob Berk is doing a fine job. The SD website; however, has failed."
We responded:
"Sorry about the website issue. I know Brandy in my office attempted to get this resolved for you. If you have further problems let us know in my office and we will help you out. "
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Jerry Hinton

April 8, 2024

4  out of  5
rating by Jerry Hinton
"A This is a huge shout out for T.J. everyone. At our appointment to finalize things, he had everything in order. Furthermore he was thorough, articulate, comprehensive and explained everything that was easy to understand. I admire his professionalism and more importantly how he made me feel IMPORTANT! I highly recommend him to anyone who needs insurance. He has my complete trust and confidence. You can trust him as well"
We responded:
"Jerry, thank you for such a wonderful review! I am so happy to hear that TJ was so helpful in getting you the coverage you need. We are always here when you need us! "
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RitzDitz

March 21, 2024

5  out of  5
rating by RitzDitz
"Calling is always good normally. I am not going to penalize the person I spoke with. However in Nov. of 2023. I called to have car rental put on my policy and it was not done. I am not happy at all about this!!"
We responded:
"I am disheartened to hear that your experience in November was not a positive one like it usually is! I would like to discuss this further and see how I can help. Please give me a call - Bob"
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Jennifer

March 18, 2024

5  out of  5
rating by Jennifer
"I have had Bob Barkley as an insurance agent for almost 5 years now and they really are awesome they have excellent customer service it doesn't matter who answers the phone they are good at what they do they recognize who I am when I call no matter how long it's been since I've talked to them last I definitely made a good choice by choosing Bob Berkey, thank you guys for being such an awesome team!!"
We responded:
"Thanks Jennifer. I appreciate you."
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dave g

March 8, 2024

5  out of  5
rating by dave g
"I ASKED FOR A QUOTE ON AUTO AND HOME INS. SPOKE WITH BRANDY WHO EMAILED ME QUOTES AND EVEN CALLED TO ANSWER QUESTIONS I HAD. I'LL CHOOSE THIS AGENT BECAUSE OF THE CUSTOMER SERVICE"
We responded:
"Dave, thank you for the wonderful review! I am so happy Brandy was able to help and provide such great customer service! "
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Mariah Williams

February 28, 2024

5  out of  5
rating by Mariah Williams
"We’ve used Bob Burke’s office for a number of years and have been impressed by their knowledge and reliability!! They’ve always had exactly what I need and never bogged us down with info we didn’t want."
We responded:
"Mariah, thank you so much for such a great review and for trusting our office with your insurance ! "
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vivasectv

February 21, 2024

5  out of  5
rating by vivasectv
"Guitars…trucks…boats..cars…Bob has you covered, including state of the art technology"
We responded:
"Thanks for the great review, we appreciate your trust in our agency. "
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Britney Smith

February 19, 2024

5  out of  5
rating by Britney Smith
"I have never had a bad experience with Andrew, He has always been so helpful with my rental insurance!"
We responded:
"Britney, thank you so much for the wonderful review! I am so happy Andrew was so helpful! "
Profile photo of Debi Kerstiens

Debi Kerstiens

February 12, 2024

5  out of  5
rating by Debi Kerstiens
"Fabulous customer service! With Andrew's assistance I was able to to SAVE $$$ on my homeowners and auto insurance! This company is the BEST in the insurance industry!"
We responded:
"Debi, thank you for such a fabulous review! I am so happy Andrew was able to help with your auto and homeowners insurance! "
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Opie's Special Needs English Bulldog Sanctuary

January 29, 2024

5  out of  5
rating by Opie's Special Needs English Bulldog Sanctuary
"I have been with State Farm Insurance for more than 30 years and with this office for 24 years. Excellent service!!"
We responded:
"Thank you for putting your trust in my office and State Farm. Its great clients like you that made State Farm what it is today! "
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Kim Rice

January 26, 2024

5  out of  5
rating by Kim Rice
"We've been clients for years! This office is so friendly and quick to handle any situation!"
We responded:
"Kim, thank you for the awesome review and for your continued loyalty to our office! "
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Mitch Dudley

January 8, 2024

5  out of  5
rating by Mitch Dudley
"brandi did awesome job"
We responded:
"Thank you for the great review!! We do our best every day to give personal service and professional advice. "
Profile photo of Lorrie Molina

Lorrie Molina

January 8, 2024

5  out of  5
rating by Lorrie Molina
"I have been a customer of State Farm most of driving years. As well as adding my house in the 90s. Excellent company."
We responded:
"Lorrie, thank you for the awesome review and loyalty to our team! "
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tdb1986k

January 1, 2024

5  out of  5
rating by tdb1986k
"Bob and his whole crew has been solid. I let my family and my wife’s family go to Bob. Love all the discounts and friendly service. You all are the best!"
We responded:
"Thank you for the wonderful review and for sending your wife and family our way! "
Profile photo of Frederick “Jay” Johnson

Frederick “Jay” Johnson

December 21, 2023

5  out of  5
rating by Frederick “Jay” Johnson
"Great customer service! Thanks for all your help."
We responded:
"Thank you for your trust in our agency and great review!"
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The Boyds

November 10, 2023

5  out of  5
rating by The Boyds
"Friendly staff and good service!"
We responded:
"Thank you for the awesome review! "
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Deborah Lee

October 19, 2023

5  out of  5
rating by Deborah Lee
"Exceptional customer service! Ready to explain all the coverage options and help you find the policy you can afford. Made me make the decision to move my policy to State Farm over another company I had been with for nearly 30 years."
We responded:
"Deborah! Thank you so much for such a great review! It is so important that you know all of your options so you can make and informed decision about your coverage! Welcome to our State Farm Family! "